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Backed by our research team, we guarantee a 100% worry-free refund.
Dr Melaxin's 100% Refund Policy
Dr Melaxin's 100% Refund Policy
Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
Return Address: Items must be sent directly to the Dr. Melaxin warehouse by the customer.
Refund Request Period: Refunds must be requested within 14 days of receiving the product.
Product Limit: A maximum of one product per individual is eligible for a 100% refund.
Conditions Where 100% Refund is Not Applicable
Conditions Where 100% Refund is Not Applicable
- If more than 1/3 of the product has been used.
- If more than 15 days have passed since you receive the product.
Important Notes About Policy
Important Notes About Policy
Contact Customer Service: Before initiating a return, customers must first contact Customer Service to submit a return request and then send the product according to the provided instructions.
Return Authorization: Once your return is accepted, we will send you instructions on how and where to ship the return. Products returned without prior authorization will not be accepted.
Prepaid Shipping: Customers are responsible for prepaid shipping for returns. Refunds will not be processed for receiver-paid shipments.